Delivery & Order Processing Information



Stock Items

(all items which are not hand made to order)

We aim to ship orders as quickly as possible.  All orders placed by 2pm Monday - Friday are usually shipped the same business day .  For orders placed after 2pm on a business day, we will do our best to ensure they are shipped the same day based on courier collection times, however same day dispatch cannot be guaranteed.  If an order is placed too late to be shipped the same business day, it will be shipped the next business day.  Orders placed on a Saturday, Sunday or on UK public holidays will be shipped the next business day.


Hand Made Items

Cyberlox Falls / Krinklepuffs Falls / Cyberlox Wigs / Cyberlox Scrunchies / Steam Punk Falls & Clusters

Our current processing time is around 15 business days

Wool Dreads / Wool Dread Falls

Our current processing time is around 25 - 30 business days

COVID-19 UPDATE:  Due to Covid-19, we are currently running on a skeleton staff, so please note that some orders may take a little longer than usual to process at this time.
Please rest assured that we are still aiming to process all orders as quickly as we possibly can.