Delivery & Order Processing Information

ORDER PROCESSING TIMES

Stock Items

(all items which are not hand made to order)

We aim to ship orders as quickly as possible.  All orders placed by 2pm Monday - Friday are shipped the same business day .  For orders placed after 2pm on a business day, we will do our best to ensure they are shipped the same day based on courier collection times, however same day dispatch cannot be guaranteed.  If an order is placed too late to be shipped the same business day, it will be shipped the next business day.  Orders placed on a Saturday, Sunday or on UK public holidays will be shipped the next business day.


Hand Made Items

Cyberlox Falls / Krinklepuffs Falls / Cyberlox Wigs / Cyberlox Scrunchies / Steam Punk Falls & Clusters

Please allow up to 7-10 business days for orders to be shipped

Wool Dreads / Wool Dread Falls
Please allow up to 10-15 business days for orders to be shipped


COVID-19 UPDATE:  Due to Covid-19, we are currently running on a skelton staff, so please note that some orders may take a little longer than usual to process at this time.
Please rest assured that we are still aiming to process all orders as quickly as possible.